TV Drive Thru Frequently Asked Questions


Frequently Asked Questions

What is the Toyota DriveThru?

The Toyota DriveThru is an internet site with a simple interface providing a convenient, centralized list of links to popular work-related, internet-ready applications. These applications are compatible with most internet browsers allowing team members to access them while on the road, outside of the Toyota network.

Why do we need the Toyota DriveThru?

Some team members need access to some of our business critical applications outside of our network. The Toyota DriveThru provides a convenient list of these internet enabled application links making it easier for team members to be productive while on the go, without having to remember all of the URLs.

Is it safe to open these applications on the internet?

In the process of making their applications internet-safe, application owners have provided security for their applications to ensure that only people with the right access levels and permissions can open the applications while outside of our network.

Are these applications only available on the Toyota DriveThru?

No. In fact, when people are in the office, it is recommended to access the featured applications from Toyota’s North American Intranet (NAI) and not from the Toyota DriveThru.

Who is the intended audience for the Toyota DriveThru?

The intended audience for the DriveThru are TMNA/TFS team members that have the proper access to any of these applications, are away from the office, or are off of the company network.

How do I login into the different applications featured on the Toyota DriveThru?

There is no login required to get to the Toyota DriveThru, but access to each of the applications will ask for credentials as required by each application. It would be a good idea to make sure that you know all of the login credentials for each application that you will need access to before going on a trip or leaving the office. Be aware that each application may require different credentials.

What is phishing and how do I avoid being scammed?

Phishing scams trick users into revealing personal information that may be used to steal your identity. Always be wary of phishing scams whenever you are conducting confidential business over the internet. The Toyota DriveThru will never solicit personal information so please do not respond to requests for this kind of information. It is always good practice not to use a website if there is any doubt of its validity.

Can I still access these featured sites without having to go through Toyota DriveThru?

Yes. If you are outside of our company network, you may access these applications directly if you know the site’s URL or if you have the site bookmarked. In addition, you will not need the Toyota DriveThru when accessing these applications via Toyota’s North American Intranet (NAI) from within the company network. Launching these applications from the North American Intranet (NAI) is the recommended method while working in the office.

What recent additions and enhancements were made to the Toyota DriveThru?

We have recently updated the site, giving it a new look as well as providing access from the cloud. Providing you with more organized and streamlined information making it a better user experience.

What happened to Toyota DriveThru Media Player?

Toyota DriveThru Media Player was an experiment to see if an internet facing site would serve as a good place to host publicly accessible videos and other media. This was back in 2006, before we had a social media department at Toyota. We removed the Media Player from the Toyota DriveThru since we have pages on all of the major social media sites and no longer have an internal need to host media available to the public on the internet.

What happened to the Toyota DriveThru Message Center?

Due to better technology and lower maintenance needs, Toyota’s Corporate Security team is now using social media sites and reverse 911 channels to communicate emergency alerts and updates to people in affected areas around the county. This makes posting on the Toyota DriveThru an additional load when less necessary, so we have decided to remove it for now.

How do I find information about important TMNA dates like holidays, pay days, eTime deadlines, and 9/80 schedules?

Please refer to the TMNA Benefits link on the Toyota DriveThru homepage. It is located at the top of the TMNA Benefits web page.

Are there plans to include more information and applications onto Toyota DriveThru?

As business units provide applications that are internet-ready, we can provide links to them from the Toyota DriveThru site.

Why aren’t there more sites that are included from the North American Intranet (NAI)?

The simplest reason is security. Most of the sites available on the North American Intranet (NAI) are covered by network security systems and not currently configured for availability over the open internet. The applications on the Toyota DriveThru are all individually secured and not dependent upon Toyota’s network security systems. More sites can be considered for inclusion on the Toyota DriveThru as they are secured for internet accessibility.

Will the Toyota DriveThru replace the North American Intranet (NAI)?

No. They each have their purpose. The Toyota DriveThru will provide internet access to those applications secured for internet use and available to workers while away from the company network. In addition to those applications available on the Toyota DriveThru, the North American Intranet (NAI) provides access to all company hosted and approved applications, links as well as affiliate sponsored content, news and announcements.

Does this mean I am required to work from home?

No. The Toyota DriveThru pilot is intended to provide convenience to people who need access to internet enabled applications while away from the company network. If you need to work from home, you must receive approval from your manager in accordance with our current overtime policy.

As always, if you have any questions regarding labor issues, please contact your manager or Human Resources Consultant.

How do I get support on an issue specific to one of the featured Toyota DriveThru applications?

Please send feedback to

How do I provide feedback on the Toyota DriveThru?

Please send feedback to

This icon represents a link that is not hosted on the Toyota DriveThru site.